Thus far in the conflict resolution process we have learned several skills: Be polite and respectful by making an appointment with each other, clarify the conflict by being specific,… Read more “Conflict Resolution Skill #5: Be Creative! (Part 1)”
Author: Jerry Toops
Conflict Resolution Skill #4: Know What Doesn’t Work!
In the conflict resolution skill for today we learn how to share with our partner what frustrates or shuts down a discussion. If a process or method… Read more “Conflict Resolution Skill #4: Know What Doesn’t Work!”
Conflict Resolution Skill #3: Be Assertive!
The conflict resolution skill for today requires strength and honesty, because in this skill each partner must assertively take responsibility for their individual part in a conflict.… Read more “Conflict Resolution Skill #3: Be Assertive!”
Conflict Resolution Skill #2: Choose One Topic!
The skill for today, choose one topic, may seem trite, but in fact this process is one of the most effective. After being polite and respectful enough to set… Read more “Conflict Resolution Skill #2: Choose One Topic!”
Conflict Resolution Skill #1: Be Polite and Respectful
As I begin this series on resolving conflict I would like to make an important point. Conflict is a natural, and life-giving part of life. It should… Read more “Conflict Resolution Skill #1: Be Polite and Respectful”
Conflict Resolution Skills
I wrote last week about the importance of active listening. In any relationship the partners must be assertive in sharing ideas and opinions. Of course these should… Read more “Conflict Resolution Skills”
Sunday Update
I’m preparing to go to worship this morning. Yesterday I watched the movie “Courageous” with a friend of mine at a showing presented by First United Methodist of Tulsa.… Read more “Sunday Update”
Active Listening Skill #6
The skill for active listening today is: Summarize. Summarizing refers to the listener giving a brief restatement of the core ideas that he or she has picked… Read more “Active Listening Skill #6”
Active Listening Skill #5
The active listening skill for today is: Reflect feelings. As you attentively listen to the speaker be aware, or tune into the feeling message that is attached… Read more “Active Listening Skill #5”
Active Listening Skill #4
The active listening skill for today is: Paraphrase. It is wise to never assume full comprehension of what a speaker is telling you. Everything shared goes through… Read more “Active Listening Skill #4”
